Privacy
Policy.

Overview

KONDA Hardware values the privacy of customers, website visitors, distributors, importers, furniture manufacturers, project buyers, and other business partners. This Privacy Policy applies to information collected through our website, including product inquiry forms, contact forms, email links, WhatsApp links, and other communication channels connected to our business.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide when you submit an inquiry form, request a quotation, contact us by email, or communicate with us through WhatsApp or other business channels.

Business Contact Information

• Name or contact person
• Company name
• Email address
• Phone number or WhatsApp number
• Country or region
• Business type, such as importer, distributor, wholesaler, furniture factory, or project buyer

Inquiry and Project Information

• Product categories you are interested in, such as hinges, drawer slides, door hinges, door stoppers, door accessories, or furniture accessories
• Product model, quantity, material, finish, packaging, or OEM requirements
• Drawings, specifications, samples, or technical documents you voluntarily provide
• Messages submitted through contact forms or inquiry forms

Technical Website Information

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics tools, or security systems.

• IP address
• Browser type and device information
• Pages visited and time spent on the website
• Referring website or search engine
• Basic cookie and usage data

How We Use Information

KONDA Hardware uses collected information only for legitimate business communication, customer service, quotation preparation, product support, and website operation.

We do not use your submitted business information for unrelated purposes without your permission.

Inquiry Forms and Communication

Our website may use Fluent Forms or similar form tools to collect product inquiry details. When you submit a form, the information is sent to our sales or customer service team for follow-up.

Information submitted through forms may be used to:

• Reply to your product inquiry
• Prepare a quotation or sample offer
• Confirm product specifications
• Discuss OEM or ODM cooperation
• Arrange factory visits or virtual meetings

Please do not submit sensitive personal information through our forms. Our website is intended for business-to-business communication and hardware sourcing inquiries.

Cookies and Website Tracking

Our website may use cookies or similar technologies to support website functionality, improve browsing experience, analyze visitor behavior, and protect website security.

Cookies May Be Used For

• Remembering basic website preferences
• Analyzing website traffic and page performance
• Improving website loading speed and user experience
• Protecting the website from spam or malicious activity

You can manage or disable cookies through your browser settings. Some website functions may not work properly if cookies are disabled.

Information Sharing

KONDA Hardware does not sell your business contact information. We may share limited information only when necessary for normal business operations or legal compliance.

Information May Be Shared With

• Internal sales, production, or customer service teams
• Logistics or shipping partners when shipment support is required
• Website hosting, email, form, analytics, or security service providers
• Legal or regulatory authorities if required by applicable law

Any third-party service providers are expected to handle information only for the purpose of providing their services.

Data Security

We take reasonable technical and organizational measures to protect information submitted through our website. These measures may include secure hosting, access control, website security tools, spam protection, and limited internal access.

However, no online transmission or storage method can be guaranteed to be completely secure. We recommend that customers avoid sending highly sensitive confidential information through public contact forms unless necessary.

Data Retention

We may retain business inquiry information for as long as necessary to respond to your request, maintain business communication, provide after-sales support, manage cooperation records, or comply with applicable business and legal requirements.

If your inquiry does not lead to cooperation, we may still keep basic communication records for future reference unless you request deletion where applicable.

Your Choices and Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information.

• You may request access to the information you have submitted to us.
• You may request correction of inaccurate business contact information.
• You may request deletion of certain information where applicable.
• You may choose not to provide optional information in inquiry forms.
• You may unsubscribe or ask us to stop sending non-essential business communication.

To make a request, please contact us using the details provided below.

External Links

Our website may include links to third-party websites, social media platforms, WhatsApp, email tools, or other external resources. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of external websites before submitting information to them.

Policy Updates

KONDA Hardware may update this Privacy Policy from time to time to reflect changes in our website, business operations, tools, or legal requirements. The updated version will be posted on this page.

Last updated: 2026

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact KONDA Hardware.